Connect with the MK Sports Team
MK Sports Technology (Shenzhen) Co., Ltd. Science and Technology Park, Nanshan District, Shenzhen China
Visit Official WebsiteCustomer Service Hotline: +86 +86 138 1262 2878 Business Cooperation: +86 +86 138 1262 2878 Technical Support: +86 +86 138 1262 2878
Call NowWe look forward to hearing from you. Please fill out the form below, and we will get in touch with you as soon as possible.
Find answers to frequently asked questions about MK Sports APP products and services.
VELOX shoes feature our proprietary VeloFoam technology, which provides superior cushioning and energy return. Our innovative SpeedCore and FlexWeave technologies work together to deliver unmatched performance and comfort for athletes at every level.
We recommend using our size guide available on each product page. VELOX shoes typically run true to size, but we suggest measuring your foot length and width for the most accurate fit. You can also visit any VELOX store for a professional fitting.
We offer a 30-day return policy for all unworn VELOX products in their original packaging. For online purchases, you can initiate a return through your account or contact our customer service team. In-store purchases can be returned to any VELOX location.
Yes, all VELOX shoes come with a 2-year manufacturer's warranty covering defects in materials and workmanship. This warranty does not cover normal wear and tear, damage from misuse, or modifications to the product.